Private Polices & FAQs
Privacy Policy
This Privacy Policy describes how Fizzy Lifting (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from fizzylifting.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services — whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we do, we’ll post the revised version on this page, update the “Last Updated” date, and take any additional steps required by law.
How We Collect and Use Your Personal Information
To provide our Services, we collect personal information about you from a variety of sources, as outlined below. The information we collect and how we use it depend on how you interact with us.
In addition to the uses described below, we may use the information we collect to communicate with you, fulfill orders, comply with legal obligations, enforce our terms of service, and protect our Services, our rights, and those of our users.
What Personal Information We Collect
The types of personal information we collect depend on how you interact with our Site and Services. Personal information refers to information that identifies, relates to, describes, or can reasonably be associated with you.
Information We Collect Directly from You
Information you provide directly through our Services may include:
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Basic contact details (name, address, phone number, email)
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Order information (billing and shipping addresses, payment confirmation, contact details)
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Account information (username, password, security questions)
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Shopping activity (items viewed, added to cart, or wishlist)
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Customer support details (information you provide when contacting us)
Some features of our Services require this information to function. Choosing not to provide it may limit your ability to use certain features.
Information We Collect Through Cookies
We automatically collect certain information about your interaction with the Site (“Usage Data”), including your device, browser, IP address, network connection, and usage behavior. We use cookies, pixels, and similar technologies (“Cookies”) to capture this data and improve your experience.
Information We Obtain from Third Parties
We may receive information about you from trusted partners and service providers, such as:
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Vendors who support our store and Services (e.g., Shopify)
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Payment processors who collect payment details to fulfill your orders
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Advertising or analytics partners who help us understand engagement with our Site
Any third-party information is handled according to this Privacy Policy. Fizzy Lifting is not responsible for the accuracy of third-party data or for their individual privacy policies.
How We Use Your Personal Information
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Providing Products and Services – To process orders, manage accounts, send order updates, arrange shipping, and facilitate returns or exchanges.
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Marketing and Advertising – To send promotional communications, show relevant advertisements, and tailor your online experience.
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Security and Fraud Prevention – To detect and prevent fraudulent or malicious activity and to protect user accounts.
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Customer Communication – To provide support, answer questions, and improve our overall Services.
Cookies
We use Cookies to enhance your browsing experience, remember preferences, and analyze Site performance. Third-party partners may also use Cookies for analytics or advertising purposes.
You can adjust your browser settings to block or delete Cookies; however, doing so may affect how our Site functions. For details about Shopify’s Cookies, visit https://www.shopify.com/legal/cookies.
How We Disclose Personal Information
We may share personal information in the following cases:
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With vendors and partners providing services on our behalf (payment processing, shipping, analytics, etc.)
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With business and marketing partners, including Shopify, to support operations and advertising
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With affiliates or within our company group for legitimate business purposes
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When required by law, such as in response to legal requests or compliance obligations
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In connection with business transfers (e.g., mergers, acquisitions)
We have disclosed the following categories of information in the past 12 months:
| Category | Examples | Recipients |
|---|---|---|
| Identifiers | Contact, order, and account details | Service providers, affiliates |
| Commercial information | Order and shopping data | Fulfillment and marketing partners |
| Network activity | Usage and device data | Analytics and ad partners |
We do not sell personal information to third parties, and we do not use sensitive personal data to infer characteristics about you.
International Users
If you are accessing our Services from outside the United States, please note that your personal information may be processed in the U.S. or other countries. When transferring data internationally, we rely on recognized safeguards, such as the European Commission’s Standard Contractual Clauses, where applicable.
Contact
Have questions about our privacy practices or want to exercise your data rights?
Reach out anytime at sean@pontoonbrewing.com — we’re happy to help.
